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Adam Scheiffer

Global Account Lead

415 345 4563

adam.scheiffer@pwc.com

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Workforce solutions for GSK

Our strategy in action

Reduce costs, improve engagement and increase customer delight

We have helped clients across industries define, implement and reap the benefits of a world-class workforce strategy. Let’s design and build your business-led workforce transformation.

Healthcare Payor

A large healthcare payor transformation resulted in $15M annual reduction in labor cost, eliminated $3.5M in real estate expense, and upskilled its workforce in a tight labor market - engagement up 12 points, turnover reduced by 8%, adoption and utilization of new technology drove early ROI realization.

Pharmacy Retailer

A large retail pharmacy provider transformation reduced operating costs by $200M through restructuring, process automation, and supply chain optimization. Cultural work improved engagement scores from 38% to 58% and “Customer Delight” increased from 62% to 69%.

Related Content

4 relevant resources based on our conversations

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Reinventing workforce strategy

Workforce of the Future

Workforce Strategy Diagnostic

Redefining employee experience

Reinventing workforce strategy

PwC's Global Co-Leaders for Workforce Strategy, Bhushan Sethi and Julia Lamm, discuss how COVID-19 has impacted the way organizations need to approach workforce...

Workforce of the Future

Transformation is happening in the way we work. Jobs are changing, business strategies are shifting, but human capital remains one of the most valuable assets.

Learn more

Workforce Strategy Diagnostic

Organisations need a strong workforce strategy to help them to take action to prepare for tomorrow's work, workforces and workplace. How quickly can our...

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Redefining employee experience: How to create a “new normal”

As workplaces, customer behaviors, and economic conditions continue to change in response to COVID-19, companies should focus on three key actions.

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